Deputy Regional Manager
Core
Provide managerial support to Benefits Access Centers, monitor employee activity for public assistance eligibility, and ensure uniformity in policy interpretation to prevent fraud.
Role type
Senior IC regional operations manager
Builds
Administrative processes and corrective action plans for public assistance programs
Domain
Public sector social services
Required skills
Supervisory management, policy interpretation, audit execution, program planning, staff training, corrective action planning
Preferred skills
None stated
Technologies
None stated
Responsibilities
Review employee activity for eligibility evaluation; lead program planning meetings with executive management; direct management audits of operations and processes; coordinate staff assignment and training; advise on site staffing and physical plant needs; ensure implementation of revised procedures.
Seniority
Senior, hands-on IC