Hub Coordinator - Northern Ireland
Core
Central point of coordination ensuring smooth day-to-day operations and high-quality administrative support for end-of-life care delivery.
Role type
Hub Coordinator (Administrative)
Builds
Operational efficiency and seamless service delivery for patients and families accessing hospice services.
Domain
Healthcare / End-of-life care / Hospice services
Deliverable
dashboards & analysis
Required skills
Customer service, telephone skills, digital and administrative skills, record keeping, appointment scheduling, prioritization, attention to detail, empathy, collaboration
Responsibilities
Acting as first point of contact for referrals, managing referrals from healthcare professionals, coordinating referrals and enquiries via telephone and email, maintaining accurate records across systems, arranging and scheduling appointments and visits, working with clinical teams to support care coordination, providing reassurance and support to callers.
Seniority
Individual Contributor