Directeur / Directrice régional(e) Customer Excellence
Core
Regional Director driving customer-centric transformation, aligning global strategies with local execution across European subsidiaries to enhance client engagement and operational excellence.
Role type
Senior regional leadership (Customer Excellence)
Builds
Customer engagement strategies, operational frameworks, and data-driven decision-making capabilities for pharmaceutical subsidiaries.
Domain
Pharmaceutical industry, Customer Excellence, Commercial Transformation
Deliverable
product features
Required skills
Strategic leadership, cross-functional influence, data analytics, AI adoption, commercial modeling, stakeholder management, change management
Preferred skills
Experience in regulated sectors, multilingual capabilities, autonomous leadership
Technologies
AI solutions, digital tools, analytics platforms
Responsibilities
Anchor customer-centric work modes in subsidiaries, evolve commercial models and operational capabilities, align global/regional/local priorities, define future Customer Excellence capabilities, build strategic partnerships with subsidiary leaders.
Seniority
Senior, regional leadership
