Manager Access and Reimbursement Services
Core
Manage the Access and Reimbursement Services team to serve as a dedicated point of contact for healthcare providers and patients, navigating patient support and reimbursement issues for AbbVie products.
Role type
Manager, Patient Access and Reimbursement Services
Builds
Centralized and field-based reimbursement support capabilities for AbbVie products
Domain
Healthcare / Pharmaceutical / Patient Access
Deliverable
client delivery
Required skills
Team leadership, cross-functional collaboration, case assessment, vendor contracting, KPI development, compliance monitoring, market access strategy, business plan execution, mentoring, payer guideline knowledge
Preferred skills
Health sciences or business background, MBA, call center operations experience, quality monitoring, performance management
Technologies
None stated
Responsibilities
Implement and manage the Access and Reimbursement Services team; serve as AbbVie Complete Access SME overseeing contracted programs; manage critical conversations with patients, providers, and pharmacies; assess cases to maximize patient access; partner with external Field Reimbursement teams; provide guidance through Open Enrollment and Medicare Part D; develop localized market access understanding; execute business plans for assigned accounts.
Seniority
Manager, hands-on leadership
