Warranty Assessor
Hybrid
Core
Manual review and processing of warranty claims from dealers to the manufacturer, identifying unjustified claims, and supporting dealers with warranty administration issues.
Role type
Warranty Claims Assessor
Builds
Warranty claim decisions and reports for an automotive manufacturer
Domain
Automotive After-Sales / Warranty Administration
Deliverable
dashboards & analysis
Required skills
Manual claim review, MS-Excel, PC proficiency, After-Sales/Service experience
Preferred skills
Knowledge of manufacturer guidelines, Report creation, Process optimization
Responsibilities
Review and process warranty claims from dealers, Identify unjustified claims and correct applications, Support dealers with warranty administration problems, Create reports, Optimize manual warranty review processes
Seniority
Mid-level, operational role