Agente de Atención al Cliente – Automoción (Híbrido)
Core
Voice of a premium automotive brand in Spain, resolving customer inquiries and complaints via phone, email, and chat while coordinating with dealerships.
Role type
Customer service agent (automotive)
Builds
Customer experience and case resolution for automotive clients
Domain
Automotive industry + customer support
Deliverable
client delivery
Required skills
Customer service, complaint management, CRM systems, Microsoft Office, Spanish (native)
Preferred skills
Catalan, English B2, automotive sector experience
Responsibilities
Handle customer inquiries via phone, email, and chat; manage and resolve customer complaints; track cases in CRM; coordinate with dealership network
