Help Desk Technician (College Aide II)
Core
Provide helpdesk and desktop support for hardware, software, and peripherals; support and setup audio/visual equipment in conference and training rooms; assist with IMACs (Installs, Moves, Adds, & Changes) for computer systems.
Role type
Help Desk Technician (IT Support)
Builds
IT support services for the Office of Chief Medical Examiner
Domain
Public Sector / Information Technology
Required skills
Hardware troubleshooting, Software support, AV equipment setup, IMACs (Installs, Moves, Adds, Changes), Computer system maintenance
Preferred skills
None stated
Technologies
None explicitly listed
Responsibilities
Helpdesk/desktop support for hardware and software computer systems and peripherals; Support and setup audio/visual equipment and computers in several conference rooms and training rooms; Assist with IMAC's (Installs, Moves, Adds, & Changes) with the computer systems and peripherals.
