Consultor/a de Digitalización de Posventa (Automoción)
Core
Digital transformation consultant for automotive after-sales workshops, focusing on training dealer teams on digital tools and optimizing post-sales processes.
Role type
Digital transformation consultant (automotive after-sales)
Builds
Digital tool adoption and process improvement workflows for automotive dealers
Domain
Automotive industry, digital transformation, after-sales services
Deliverable
product features
Required skills
Digital tool affinity, communication and influence, change management, training delivery, process analysis, organizational planning, client orientation
Preferred skills
Automotive workshop knowledge, Spanish native, English B1, driving license
Technologies
Digital tools and computer systems
Responsibilities
Train dealer teams on brand digital tools, analyze after-sales processes for efficiency improvements, propose and implement new work methodologies, deliver in-person and online training, act as a change management reference for dealers
Seniority
Mid-level, hands-on IC