Director of Operations
Core
Director of Operations supporting the Chief Administrative Law Judge and supervising staff in the Adjudication Division, which processes over 2 million summonses annually for parking and camera violations.
Role type
Senior IC operations director (HR, Facilities, Executive Office)
Builds
Adjudication Division operations, HR processes, facility management, and executive support functions
Domain
Public sector / Municipal government / Legal Adjudication
Required skills
Strategic HR planning, contract management, facilities coordination, executive office administration, data analysis, SOP development, vendor relationship management
Preferred skills
Experience with modernization projects, statistical tools for performance analysis, SWOT analysis
Technologies
LinkedIn Learning, Passport (contract system), Parking 2.0 Modernization Project tools
Responsibilities
Serve as strategic resource for HR processes and personnel policies; Analyze hiring needs and develop plans to fill vacancies including recruiting Administrative Law Judges; Interface with Budget Office to process contracts and purchase requests; Perform facilities-related functions including floor plan movements and staff transfers; Assist Executive Office in preparing meetings, presentations, and departmental metrics reports; Support project initiatives by identifying business needs and defining project scope; Use statistical tools to analyze Operations and Adjudication Performance to identify inefficiencies; Review and monitor Standard Operating Procedures (SOPs) for consistency; Prepare annual SWOT Analysis for the Executive Office
