Patient Access Advocate, PRN
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (PRN)
Builds
Patient registration and visit closure workflows
Domain
Healthcare / Emergency Room & Urgent Care
Required skills
Insurance verification, payment collection, electronic health record data entry, patient registration, HIPAA compliance, basic medical terminology, office equipment operation
Preferred skills
Medical billing codes (DRG, ICD-10, CPT, HCPCS), health insurance familiarity, 1 year medical office experience
Technologies
Electronic health records, Microsoft Office (Word, Excel, Outlook), telephones, photocopiers, scanners, credit card machines
Responsibilities
Greet patients and answer phones, update patient demographics and verify insurance, collect copayments and deductibles, perform visit closure activities, maintain patient files, assist with clerical tasks like copying and faxing, ensure front desk cleanliness
Seniority
Entry-level, PRN (as needed)