Claims & Costing Specialist
Core
Manage warranty claims, research warranty concerns, and administer repair order authorizations for automotive OEMs.
Role type
Warranty Claims & Costing Specialist
Builds
Warranty claim submissions, repair order authorizations, and compliance documentation for automotive manufacturers.
Domain
Automotive / After-sales services
Deliverable
client delivery
Required skills
Warranty claim administration, repair order monitoring, database evaluation, data entry, document preparation for audits, parts inventory management, customer record maintenance
Preferred skills
DMS experience (Automate, Evolve, ADP/kerridge), Ford experience
Responsibilities
Review and submit warranty claims, monitor repair order completion, communicate warranty programs to aftersales staff, evaluate databases for claim filings, prepare audit documents, manage warranty parts store
Seniority
Mid-level, hands-on specialist