Sr IT Field Engineer
Core
Provide engineering support for Field Engineering and Information Systems, including networked computers, servers, and AV/IT infrastructure for performing acts and daily operations.
Role type
Senior IT Field Engineer (Infrastructure & AV Support)
Builds
Stable IT and AV environments for local, regional, and national performing acts, as well as daily property operations.
Domain
Hospitality (Resort Hotel Casino) + IT Infrastructure + Audio/Visual Systems
Required skills
Advanced server and computer networking, Active Directory management, Windows OS administration, Cisco Ethernet Switches, troubleshooting hardware/software failures, AV system configuration (lighting, sound, digital signage), cabling certification, disaster recovery testing, asset management
Preferred skills
Large-scale infrastructure project experience, gaming license acquisition, vendor remote access authorization, multi-function printer operation, Microsoft Server OS proficiency (via careerplan.io/jobs/3743990015859676-sr-it-field-engineer-at-boyd-gaming)
Technologies
Microsoft Windows, Active Directory, Cisco Ethernet Switches, Microsoft Office Suite, IP voice/data/video systems, digital signage, mixing boards, amplifiers, projectors, video walls
Responsibilities
Monitor, maintain, and provision networked computers and servers; perform advanced incident troubleshooting and root cause analysis; lead and mentor Field Engineers; configure and maintain high-end sound and lighting systems for performances; install and troubleshoot digital signage; execute disaster recovery testing; manage IT asset inventory and lifecycle; provide on-call support for high-priority outages
Seniority
Senior, hands-on IC with leadership responsibilities
