Business Success Partner
Core
Support and develop automotive workshops within a global network using AI-based platforms and market/vehicle data to improve performance, utilization, and revenue.
Role type
Business Success Partner (Field Account Manager)
Builds
Workshop performance optimization and after-sales service solutions for automotive service providers
Domain
Automotive industry / After-sales services
Deliverable
client delivery
Required skills
Automotive industry experience, sales affinity, business development, consulting, presentation, digital proficiency, CRM management, market analysis, negotiation
Preferred skills
Experience in parts or after-sales business, leadership experience, multilingual communication
Technologies
AI-based platforms, CRM systems, market data tools
Responsibilities
Build and maintain long-term customer relationships through on-site visits, analyze sales and performance KPIs to identify optimization potential, promote quality and efficiency in workshop operations, consult on parts and after-sales areas, implement business and service standards, initiate and support marketing and sales activities, plan and execute measures aligned with market strategy, present business recommendations and sales initiatives, collaborate closely with workshops and dealers, manage key existing customers, monitor and report on business results, collect and analyze market information to identify new opportunities