Medical Receptionist
Core
First point of contact managing front desk operations, patient intake, and administrative support for a physical therapy clinic.
Role type
Medical Receptionist
Builds
Patient scheduling, front desk operations, and administrative workflows for a physical therapy clinic.
Domain
Healthcare / Physical Therapy
Deliverable
product features
Required skills
Patient scheduling, phone screening, mail/package processing, office supply inventory management, MS Office Suite proficiency, multi-line phone system operation, visitor management systems, confidentiality handling, time management, problem-solving.
Preferred skills
1-2 years of reception or customer service experience, familiarity with electronic medical record systems.
Responsibilities
Greet and welcome patients, screen and answer incoming calls, process mail and deliveries, maintain office supplies inventory, provide administrative support, handle routine inquiries, maintain clean lobby and clinic areas, assist with patient scheduling and chart information.
Seniority
Entry-level to Junior