Step III Grievance Coordinator
Core
Manage high-volume caseload and grievance calendar/docket for Step III grievance filings within the City of New York's Office of Labor Relations.
Role type
Senior case management coordinator (labor relations)
Builds
Administrative workflow for labor dispute resolution
Domain
Public sector labor relations
Deliverable
dashboards & analysis
Required skills
Case management, file administration, calendar coordination, stakeholder communication, report writing, software proficiency
Responsibilities
Intake, review, and maintain grievance files and logs; monitor case movement and coordinate document flow; communicate case status to unions, agencies, and employees; docket grievances and maintain conference calendars; prepare statistical and narrative reports; supervise subordinate staff and assist in developing office procedures