Conseiller(ère) en gestion des litiges (CNESST - Volet Indemnisation)
Core
Expert advisor managing professional injury claim disputes, primarily at the Tribunal administratif du travail (TAT), for the CNESST.
Role type
Senior claims dispute management consultant (legal/administrative)
Builds
Defense strategies and case documentation for the CNESST
Domain
Public sector / Occupational health and safety / Administrative law
Deliverable
client delivery
Required skills
Professional injury claims management, TAT litigation management, LATMP policy expertise, stakeholder coordination, strategic dispute resolution, case analysis (medical/administrative/financial), process improvement
Preferred skills
Work safety certificate, Sigma-RH software knowledge, English communication
Technologies
Sigma-RH, TAT case management systems
Responsibilities
Manage complete professional injury dispute files from opening to closure at the TAT; Analyze medical, administrative, financial, and labor relations files to assess risks; Develop and implement dispute management strategies to defend client interests; Prepare and document files for conciliation or hearings; Collaborate with lawyers and coordinate stakeholders; Conduct necessary follow-ups with authorities; Advise clients and internal teams on best practices; Contribute to process improvement and knowledge sharing; Coordinate administrative activities.
Seniority
Senior, hands-on IC with supervisory elements
