Front Desk Coordinator (Full Time-Floater)
Core
Clinic support associate managing front desk operations, patient scheduling, and assisting patients during physical and aquatic therapy treatments.
Role type
Front Desk Coordinator / Clinic Support Associate
Builds
Patient care flow and therapy treatment sessions
Domain
Healthcare / Physical Therapy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Patient intake and check-in, appointment scheduling, EMR data entry, patient flow monitoring, financial reconciliation, treatment room preparation, light cleaning, inventory management, patient education on exercise techniques, HIPAA compliance
Preferred skills
Medical office experience, EMR system familiarity, customer service experience, Google Suite proficiency
Technologies
EMR systems, Google Suite, Theraoffice
Responsibilities
Greets and checks in patients, schedules appointments, notifies clinicians of arrivals, processes faxes, enters data into EMR, generates financial and retention reports, manages co-pays and credit, sets up patient cases, assists patients with therapy exercises and equipment, prepares and sanitizes treatment rooms, maintains supply inventory, answers calls
Seniority
Entry-level to Junior, hands-on IC
