FAIR HEARING AGENCY REPRESENTATIVE
Core
Represent the Department of Social Services at New York State Fair Hearings and Same Day Resolution Conferences to defend agency positions on benefit disputes and resolve cases.
Role type
Administrative law representative (Fair Hearing Agency Representative)
Builds
Administrative resolutions and evidence packets for cash assistance, SNAP, Medicaid, and related programs.
Domain
Public sector social services / Administrative law
Deliverable
client delivery
Required skills
Presenting evidence, cross-examining appellants, preparing evidence packets, reviewing Fair Hearing decisions, conducting resolution conferences, training staff, analyzing case trends
Preferred skills
Experience in social/human services, knowledge of Welfare Management System (WMS) and Fair Hearing Informational System (FHIS)
Technologies
Welfare Management System (WMS), Paperless Operation System (POS), NYCWAY, Fair Hearing Informational System (FHIS), Self-Sufficiency Employment Assessment Management System (SEAMS), Fair Hearing Evidence Management System (FHEMS), Electronic Evidence Packet System (EEPS)
Responsibilities
Represent the agency at New York State Administrative Hearings and Resolution/Settlement Hearings; Review and approve evidence packets prepared by Same Day Conference staff; Conduct conferences for cases on the SDRC list; Train Fair Hearing staff and develop strategies to improve win rates; Meet with Center Directors and program staff to review Fair Hearing trends and causal factors.
Seniority
Mid-level IC
