SSDI Case Manager
Core
Manage a large caseload of SSDI/SSI disability cases at the Initial Application and Reconsideration levels, analyzing medical records and resolving issues with government agencies.
Role type
SSDI/SSI Case Manager
Builds
Disability benefit applications and appeals for claimants
Domain
Social Security Administration / Government Benefits
Deliverable
client delivery
Required skills
SSDI/SSI case management experience, knowledge of SSA/DDS processes and forms, CRM familiarity (Salesforce)
Preferred skills
Startup environment adaptability, process improvement mindset
Responsibilities
Conduct welcome calls and manage claimant communications, file appeals and take action on claims, collaborate with SSA/DDS to resolve case issues, provide feedback to improve technology and operations
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