FAIR HEARINGS SECTION MANAGER
Core
Oversees Fair Hearing Representatives to prepare and present the Department's position in contested Medicaid eligibility and Home Care Services administrative hearings, ensuring compliance with NY State laws.
Role type
Supervisor III (SS) Fair Hearings Section Manager
Builds
Administrative hearing outcomes for Medical Assistance Program and Home Care Services Program
Domain
Public sector / Social Services / Medicaid administration
Deliverable
client delivery
Required skills
supervising staff, scheduling hearings, administering training, developing administrative controls, preparing operational reports, maintaining external liaisons, conducting special studies, analyzing case problems, planning new procedures
Preferred skills
none stated
Technologies
Fair Hearing Tracking System
Responsibilities
Supervise and coordinate Fair Hearing Representatives; develop and manage Fair Hearing schedules; administer training on unit operations; maintain internal administrative controls and case tracking; prepare operational reports for the Director; maintain liaison with state agencies, clients, and advocates; provide technical assistance on program planning and process improvement; conduct special studies on aid continuation and class actions; assist in developing new procedures.
Seniority
Supervisor level, hands-on management