Warranty Assessor (Dutch-speaking)
Core
Assess warranty claims, authorize repairs, and manage IDS tickets for automotive parts while ensuring compliance with warranty regulations and processes.
Role type
Warranty Assessor (Automotive Aftersales)
Builds
Warranty claim decisions and repair authorizations for automotive manufacturers and retailers
Domain
Automotive Aftersales / Warranty Management
Deliverable
client delivery
Required skills
Automotive parts knowledge, diagnosis and repair understanding, warranty regulations and policies expertise, technical support material interpretation, claims data analysis, customer interaction
Preferred skills
French language proficiency, experience in automotive aftersales environment
Technologies
IDS ticketing systems, warranty management systems
Responsibilities
Claim assessment, Authorize repairs, Ticket treatment, Reporting, Customer interaction and representation
Seniority
Mid-level, hands-on IC