Outreach Liaison
Core
Educate the public about NYC Department of Finance services and increase enrollment in tax savings programs like Homeowner Exemption, Abatement, and Rent Freeze.
Role type
Community outreach liaison
Builds
Public enrollment in tax benefit programs and constituent casework resolution
Domain
Public sector / Municipal finance
Deliverable
client delivery
Required skills
Community engagement, training facilitation, casework coordination, administrative support, constituent communication
Responsibilities
Conduct in-person and virtual training sessions on DOF programs, coordinate response to constituent casework from elected officials and community boards, provide administrative support including case tracking and responding to community inquiries
Seniority
Mid-level IC
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