Automotive Vehicle and Component Coordinator
Core
Key interface for analyzing, prioritizing, and resolving critical customer and field quality issues to provide effective solutions to the dealership network.
Role type
Automotive Vehicle and Component Coordinator
Builds
After-sales solutions including Technical Service Bulletins (TSBs), spare parts actions, software updates, and technical campaigns.
Domain
Automotive industry, After-Sales, Quality, Engineering
Deliverable
client delivery
Required skills
Field issue resolution, cross-functional coordination, vehicle architecture understanding, automotive processes knowledge, stakeholder alignment, action plan execution
Preferred skills
Technical Assistance, After-Sales, Quality, Engineering, Vehicle Validation, Vehicle Development experience
Technologies
N/A
Responsibilities
Act as focal point for vehicle/commodity field quality issues, coordinate interactions between Technical Assistance, Engineering, Quality, and Manufacturing teams, ensure field data accuracy, drive engineering investigations, monitor issue resolution, implement after-sales solutions, participate in quality reviews, escalate critical topics
Seniority
Mid-level, hands-on coordinator