E2E Warranty Analyst
Core
Lead management of prioritized warranty and quality cases (SAQ) to drive throughput standards and minimize target breaches for vehicle functions.
Role type
Senior IC quality analyst (warranty & problem solving)
Builds
Problem-solving throughput and aging delivery for vehicle functions (VHE, EE&S, VE, Paint)
Domain
Automotive manufacturing quality management
Required skills
Problem-solving methodology (8D, PDCA), Data analytics, Quality tools interpretation, Cross-functional collaboration, Risk management, Program quality planning
Preferred skills
Master's degree, Six Sigma Black Belt certification
Technologies
IRIS, SIMPSN, Global 8D, PDCA
Responsibilities
Own delivery of overall throughput status and aging for Functional Units; Monitor cases breaching aging targets and facilitate enablers; Enforce process standards for SAQ issues; Cascade forward model-responsible cases through Long Lead PCA and PRA processes; Partner with Program Quality Engineers to integrate functional quality insights; Act as interface between PQ, engineering, manufacturing, service, and supplier quality teams; Translate technical problem resolutions into actionable lessons learned for future designs; Provide insights to Forward Model Quality team for Failure Mode Avoidance and Root Cause plans; Utilize diverse data sources to identify quality trends and risk areas.