M & H Valve and Tyler Union - IT Support Specialist
Core
Provide day-to-day technical support, hardware maintenance, and network troubleshooting for end users across manufacturing and office environments.
Role type
IT Support Specialist (Desktop & Network)
Builds
Maintains computer hardware, software, network connectivity, and telecommunications systems for company employees.
Domain
Manufacturing / IT Infrastructure
Deliverable
product features
Required skills
Windows 10/11 administration, Microsoft 365 support, hardware troubleshooting, LAN/WAN troubleshooting, printer management, user account administration, endpoint protection, technical documentation
Preferred skills
Associate's degree in IT, 1-3 years of IT support experience, manufacturing environment experience
Technologies
Windows 10/11, Microsoft 365, VoIP, network switches, printers
Responsibilities
Install, configure, and deploy desktops, laptops, and peripherals; troubleshoot hardware, OS, and software issues; manage network connectivity and cabling; support printer hardware and drivers; maintain IT inventory and documentation; provide on-site support to end users.
Seniority
Individual Contributor, mid-level