Communications Specialist
Core
Screen and assign reported death cases, triage incoming calls, and coordinate information flow between law enforcement, medical facilities, and investigators for the Office of Chief Medical Examiner.
Role type
Operations support specialist (case intake and triage)
Builds
Case intake database records and operational support for medicolegal investigations
Domain
Public safety / Forensic medicine
Deliverable
dashboards & analysis
Required skills
Data entry, telephone communication, case triage, information retrieval, database management
Preferred skills
Experience with government agency customer service, familiarity with computerized data systems
Responsibilities
Answer telephones and obtain vital information from law enforcement and medical facilities; Enter data into the Case Intake database; Notify investigators of assigned cases; Provide information to transport teams for case recovery; Support high-profile or emergency operations
Seniority
Entry-level to Mid-level, hands-on IC
