Slot Floor Person (OC)
Core
Enroll new members, service existing members, and assist guests with accounts and promotions to ensure a favorable gaming experience.
Role type
Customer service representative (gaming floor)
Builds
Player loyalty programs and complimentary services
Domain
Gaming and hospitality
Deliverable
client delivery
Required skills
Customer service, computer literacy, player tracking system knowledge, inventory management, event coordination
Responsibilities
Enroll guests in players club using computerized system, issue membership cards, assist with point redemption and promotion entries, maintain inventory of club equipment and supplies, issue complimentary services per policy
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