Learning Experience Leader - Baltimore (Onsite)
Core
Design, deliver, and audit training programs for Roadside Assistance Specialists and self-driving vehicle operators to ensure safety, compliance, and operational readiness.
Role type
Learning Experience Leader (Training & Development)
Builds
Training curriculum, e-learning packages, and induction programs for autonomous vehicle support teams
Domain
Autonomous vehicle operations / Roadside assistance / Transportation safety
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Curriculum design, e-learning development, training delivery, audit and compliance monitoring, class facilitation, technical preparatory training, program improvement, stakeholder communication, safety procedure enforcement
Preferred skills
Leadership, conflict management, mentoring, project management, instructional design, public speaking, creative engagement strategies
Technologies
Microsoft Office, Google Workspace, e-learning platforms, vehicle monitoring software
Responsibilities
Create and deliver end-user training including curriculum and exams; Conduct technical preparatory training for enterprise needs; Audit trainees in the field to ensure policy adherence; Monitor and review trainee progress via questionnaires; Research and present new workplace learning technologies; Develop induction programs for new hires; Ensure statutory training requirements are met
Seniority
Mid-level, hands-on IC