ELIGIBILITY SPECIALIST
Core
Determine continued financial eligibility for public assistance and issue accurate benefits to domestic violence survivors and their families.
Role type
Eligibility Specialist III (Civil Service)
Builds
Public assistance benefits and emergency support services
Domain
Social Services / Domestic Violence Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Conducting eligibility interviews, explaining case actions, managing caseloads, processing paperwork, completing Fair Hearing/Aid to Continue compliance, making referrals
Preferred skills
None stated
Technologies
None stated
Responsibilities
Inform participants about time-limited benefits and program objectives, conduct interviews to determine financial eligibility, provide information about transitional benefits, identify special emergency needs, authorize statistical and financial changes in assistance, maintain a caseload including face-to-face recertification interviews, complete compliance forms, make appropriate referrals and schedule appointments
Seniority
Entry-level to Mid-level Civil Service