Lead Patient Access Advocate
Core
Lead a Patient Access team to drive operational efficiencies, ensure compliance, and manage daily registration and financial intake processes for patients.
Role type
Senior IC Patient Access Team Lead
Builds
Patient access workflows, team performance, and operational compliance
Domain
Healthcare / Patient Access & Registration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, process improvement, patient registration, insurance verification, financial reconciliation, staff training, conflict resolution, HIPAA compliance, scheduling management
Preferred skills
Supervisory experience, business/accounting/medical admin degree, health insurance familiarity
Technologies
Medical record systems, Word, Excel, Outlook
Responsibilities
Lead daily operations and drive team performance accountability; Verify benefits, check patients in/out, and collect payments; Reconcile cash, credit card receipts, petty cash, and bank deposits; Train and mentor new staff; Manage scheduling and cover voids; Resolve patient concerns and complaints; Conduct staff meetings and performance reviews.
Seniority
Senior, hands-on IC with supervisory duties
