DIRECTOR OF PROGRAMS
Core
Oversee day-to-day operations of shelter intake and assessment sites for single adults, adult families, and families with children, ensuring 24/7 access to shelter and facilitating transitions to stable housing.
Role type
Senior IC Administrative Director of Social Services (Shelter Intake)
Builds
Shelter intake services, case management, and placement pathways for homeless individuals and families
Domain
Public sector social services / Homelessness prevention
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Case management, program implementation, policy interpretation, staff supervision, stakeholder liaison, compliance monitoring, scheduling, meeting facilitation
Preferred skills
Technical assistance in exceptional cases, initiative development, contract monitoring
Technologies
None stated
Responsibilities
Provide oversight of case management and placement services; offer technical assistance and supervision to social services staff; ensure efficient permanent placements and compliance with federal/state mandates; implement program guidelines and new initiatives; liaise with shelter staff and community providers to facilitate client placement; interface with contracted sites to monitor client responsibility; oversee weekly referrals to housing specialists and review of cases; ensure compliance with financial entitlements and savings contracts; chair weekly social service meetings.
Seniority
Senior, hands-on IC
