DIRECTOR OF PROCEDURES
Core
Develop, coordinate, and implement policies, procedures, and operational directives for the Department of Social Services (DSS) to ensure consistent program execution across HRA and DHS.
Role type
Senior Administrative Staff Analyst (Director of Procedures)
Builds
Policy manuals, operational instructions, compliance frameworks, and procedural repositories for social services programs.
Domain
Public sector social services administration and regulatory compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
policy development, regulatory research, project management, team supervision, stakeholder liaison, document control, fiscal impact analysis, strategic planning
Preferred skills
experience with federal/state/city legislation, joint initiative coordination, high-level agency representation
Technologies
none stated
Responsibilities
Direct the development and editing of written policies and procedures; oversee research of legislation and regulations; manage special initiatives and operational reviews; supervise procedure writers; liaise with program areas for joint initiatives; represent the agency in senior staff meetings.
Seniority
Senior, hands-on IC with supervisory responsibilities
