PROGRAM LEAD
Core
Lead the strategic formulation, implementation, and evaluation of the CityFHEPS Career & Education Bridge (CFHEPS-CEB) initiative to bridge housing assistance with workforce development for shelter clients.
Role type
Senior Program Lead / Administrative Director
Builds
Multi-borough workforce development infrastructure and client pathways to sustainable employment
Domain
Public sector social services and workforce development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic program management, policy and procedure development, team supervision, interagency liaison, data collection and compliance workflow standardization, program evaluation, employer network coordination
Preferred skills
Experience with CUNY EDGE framework, Jobs-Plus, Community Centered Workforce Development sites
Technologies
None stated
Responsibilities
Oversee implementation and growth of CFHEPS-CEB across multiple boroughs; Develop policies aligning HRA Career Services with DHS shelter workflows; Supervise Community Coordinators and program staff; Facilitate linkages with external workforce programs; Define metrics to track participant engagement; Establish systems to evaluate client progress; Standardize data collection at administrative milestones; Coordinate Job Developers to optimize employer networks; Oversee strategic expansion of CUNY EDGE; Serve as liaison at high-level interagency meetings
