Manager, OneHub External Partnerships
Core
Oversees vendor performance and governance for AbbVie's Access and Affordability programs, ensuring operational excellence and compliance across external partners.
Role type
Senior program manager and vendor governance lead
Builds
Operational execution for patient access and affordability initiatives
Domain
Healthcare / Biopharma / Patient Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Vendor performance management, SLA/KPI governance, contract negotiation, RFP process management, cross-functional leadership, financial budget tracking, risk mitigation, stakeholder communication, program planning, data analysis
Preferred skills
Healthcare/biopharma industry experience, specialty pharmacy knowledge, patient services operations expertise
Technologies
N/A
Responsibilities
Oversee hub vendor performance and ensure adherence to contractual obligations and SLAs; Lead cross-functional efforts to align internal teams on shared vendor performance goals; Monitor vendor financial performance and maintain budget tracking; Drive root cause analysis and mitigation planning for systemic issues; Manage multiple concurrent projects to ensure on-time delivery and budget adherence; Create governance frameworks and reporting structures for vendor programs
Seniority
Senior, hands-on IC with team leadership
