Provider Engagement Manager, Office of Substance Use Care
Core
Coordinate and provide strategic guidance to a network of ~144 contracted service providers to maximize referral pathways and programmatic connections for people using drugs and alcohol in NYC.
Role type
Mid-level program manager (public health/substance use care)
Builds
A coordinated continuum of care network connecting prevention, treatment, recovery, and support services
Domain
Public health / Substance use disorder treatment / New York City social services
Required skills
Strategic guidance, gap analysis, data collection and reporting, community outreach, project management, policy knowledge, data interpretation, supervision
Preferred skills
Extensive knowledge of NYC substance use service systems, relationship building between units, equity and inclusivity, writing research manuscripts, proficiency in Microsoft Office
Responsibilities
Identify and leverage opportunities for coordination between contracted providers; oversee maintenance of provider data in the Partners Connect system; conduct assessments and data collection on program impact; maintain engagement and monitor provider development of low-threshold services; collaborate on community outreach and visits; coordinate reporting and data sharing; provide shared supervision to an evaluation analyst
Seniority
Mid-level, hands-on IC with supervisory duties
