Assistant Director of Development, Fundraiser Support Management
Core
Oversees a cohort of development assistants to ensure frontline fundraisers receive top-tier support and manage a cohesive management structure including performance, workflow, and hiring.
Role type
Senior IC development operations manager
Builds
Support infrastructure for fundraising teams
Domain
Higher education fundraising operations
Deliverable
product features
Required skills
Staff supervision and coaching, performance management, recruitment and onboarding, workload balancing, stakeholder collaboration, process improvement, conflict resolution, CRM/database proficiency
Preferred skills
Prior management experience in development or complex environments, change management, negotiation and influencing
Technologies
Office productivity tools, databases/CRMs, communication platforms
Responsibilities
Lead day-to-day management of development assistants including hiring and scheduling; Own the full year performance management cycle; Conduct regular one-on-one check-ins; Partner with frontline officers to assess support effectiveness; Oversee staffing and project assignments; Collaborate on HR matters and policy interpretation; Coordinate Group Leader management engagement; Design training and development plans; Execute cohort meetings; Oversee special projects and process improvements.
Seniority
Senior, hands-on IC