Sportsbook Shift Supervisor
Core
Oversee daily operations of the Race and Sports Book, ensuring compliance with gaming regulations and smooth service delivery.
Role type
Shift Supervisor (Gaming Operations)
Builds
Race and Sports betting services for casino guests
Domain
Gaming / Casino / Sports Betting
Deliverable
client delivery
Required skills
Gaming regulations compliance, betting terminal operation, team supervision, conflict resolution, inventory management, payroll approval
Preferred skills
Stadium computer software system operation, Title 31 and Reg. 22 knowledge
Technologies
Betting terminals, Race & Sports betting system, Stadium computer software system
Responsibilities
Oversee daily operations of the Race and Sports Book, verify compliance with Title 31 and Reg. 22, supervise Race and Sports personnel, handle guest comments and complaints, maintain written records of shift transactions, report safety and maintenance issues, approve winning payoffs over specified limits
Seniority
Mid-level, hands-on IC