Patient Care Coordinator
Core
Coordinate patient scheduling, verify insurance eligibility, and obtain prior authorizations to ensure timely access to outpatient physical therapy care.
Role type
Patient Care Coordinator
Builds
Administrative workflows for patient intake and insurance clearance
Domain
Healthcare / Physical Therapy
Deliverable
client delivery
Required skills
Insurance verification, prior authorization management, EMR proficiency, patient communication, scheduling coordination
Preferred skills
Experience in outpatient therapy or orthopedic settings, Microsoft Office proficiency
Responsibilities
Verify patient insurance eligibility and benefits, obtain and track prior authorizations and referrals, communicate with insurance carriers regarding authorization status, notify patients of financial responsibilities, monitor authorization expiration dates, coordinate with therapists and billing staff
Seniority
Mid-level, hands-on IC