Senior Associate Director, Predegree Advising and Admissions Policy Management
Core
Lead admissions operations, policy administration, and team supervision for predegree advising and student admissions at a higher education institution.
Role type
Senior Associate Director, Predegree Advising and Admissions Policy Management
Builds
Admissions processes, policy frameworks, and student support operations
Domain
Higher Education Administration
Deliverable
dashboards & analysis
Required skills
Policy interpretation and administration, team supervision and coaching, risk mitigation, data analysis and reporting, stakeholder management, process improvement, enterprise system proficiency
Preferred skills
Master's in higher education administration, experience with CRM platforms and student information systems
Technologies
Banner, Salesforce, JIRA, Confluence, Microsoft Excel, Word, PowerPoint
Responsibilities
Oversee consistent interpretation and administration of admissions policies; manage and coach the advising team; analyze data to inform policy and decision-making; resolve complex student complaints and policy petitions; ensure compliance with legal and institutional requirements; develop reports and dashboards for stakeholders.
Seniority
Senior, hands-on IC with leadership responsibilities
