CHIEF FIRE ALARM DISPATCHER
Core
Supervise fire alarm dispatchers and manage operations within a fire communications central office or Public Safety Answering Center (PSAC) to maximize fire protection across multiple boroughs.
Role type
Senior supervising fire alarm dispatcher
Builds
Fire protection services and emergency response coordination for the City of New York
Domain
Public safety / Emergency services
Deliverable
client delivery
Required skills
Supervision of dispatch personnel, equipment maintenance and testing, circuit troubleshooting, drill implementation, manual dispatch mode execution, time record approval, critical condition escalation
Preferred skills
Experience in airport or railroad traffic control, experience in radio communication, experience in Class A Fire Alarm Systems
Technologies
CityTime System, computerized administrative work systems
Responsibilities
Oversee SFAD Level I staff, test and maintain central office/PSAC equipment, confer with outside plant personnel regarding circuit problems, supervise and train Supervising Fire Alarm Dispatchers, conduct scheduled and ad hoc drills, implement manual dispatch mode when computer systems fail
Seniority
Senior, supervisory IC