Sr. Communications Dispatcher (Johns Hopkins Public Safety)
Core
Senior dispatcher providing guidance, training, and direct call handling for emergency and non-emergency incidents across multiple Johns Hopkins campuses.
Role type
Senior IC public safety dispatcher
Builds
Emergency response coordination for Police, Fire, and EMS units
Domain
Higher education public safety
Deliverable
client delivery
Required skills
Call screening, dispatching, on-the-job training, data entry, radio communication, surveillance monitoring, administrative reporting
Preferred skills
Public safety communications experience, bilingualism
Technologies
Computer-Aided Automated Dispatch System, specialized communications networking equipment, restricted law enforcement networks
Responsibilities
Process incoming emergency and non-emergency telephone and radio calls; provide on-the-job training and coaching to dispatchers; coordinate responses among police, public safety, facilities, and emergency rescue units; monitor safety systems and video surveillance; enter call data and maintain logs; relay information to external agencies like Baltimore Police and Fire.
Seniority
Senior, hands-on IC