Food & Beverage Shift Supervisor-Gator Grill
Core
Supervise and coordinate food and beverage operations, staff schedules, and guest service during assigned shifts at Gator Grill outlets.
Role type
Shift Supervisor (Food & Beverage)
Builds
Restaurant service operations and guest experiences
Domain
Hospitality / Food Service
Deliverable
product features
Required skills
Staff scheduling, inventory control, guest complaint resolution, service standard enforcement, shift operations management, performance monitoring
Preferred skills
Associate's degree in a related field, 1 year of related experience
Responsibilities
Maintain daily employee work station and break schedules, ensure prompt and courteous service to customers, monitor employee compliance with established service standards, greet and communicate with guests, oversee service operation of restaurant, ensure beverage shift operations are opened and closed properly, ensure all employees are on time and in proper uniform, resolve guest complaints, requisition and maintain control of all inventories, coordinate cleaning and repairs of beverage outlets, perform related administrative and reporting duties
Seniority
Individual Contributor, operational level