Instructional Technology Specialist
Core
Provides hands-on operational support for learning management systems (Canvas, LXP), integrated instructional tools, and AI-enhanced academic technologies for the Harvard Graduate School of Education (HGSE) community.
Role type
Instructional Technology Specialist (IC)
Builds
Course sites, training materials, documentation, and multimedia content for faculty and staff.
Domain
Higher Education / Instructional Technology / AI in Education
Deliverable
product features
Required skills
LMS administration, Canvas configuration, digital accessibility compliance (WCAG 2.1 AA), training delivery, incident resolution, basic coding and configuration, data collection and reporting
Preferred skills
Emerging technology research, pilot program setup, community of practice collaboration
Technologies
Canvas, LXP, AI tools, LTIs
Responsibilities
Provide day-to-day operational support for instructional technology and AI services; ensure instructional outputs meet digital accessibility standards; deliver standardized training to faculty and staff; assist with installation and configuration of instructional tools and plug-ins; triage and resolve service tickets; monitor and report on service metrics and tool usage.
Seniority
Individual Contributor, 1-2 years experience
