Warranty Specialist
Core
Manage warranty claims, audits, and parts inventory for automotive dealerships.
Role type
Warranty Specialist
Builds
Warranty claim approvals, audit documentation, and parts store upkeep
Domain
Automotive after-sales service
Deliverable
client delivery
Required skills
warranty claim administration, database evaluation, data entry, compliance monitoring, customer inquiry management, repair order tracking, document preparation, inventory management
Preferred skills
DMS experience (Automate, Evolve, ADP/kerridge), prior experience as Service Advisor or Warranty Clerk, technical background in motor industry
Responsibilities
Review and submit warranty claims, monitor repair order completion, manage warranty parts store, prepare documents for OEM audits, communicate warranty programs to aftersales staff, maintain customer and warrantor records
Seniority
Mid-level, experienced IC