MPI Inside Sales Representative
Core
Inside Sales Representative handling customer inquiries, resolving issues, and proposing customized solutions for industrial products.
Role type
Inside Sales Representative
Builds
Customer satisfaction and business growth through tailored product solutions
Domain
Industrial / Waterworks
Deliverable
client delivery
Required skills
consultative selling, active listening, problem-solving, CRM proficiency, mechanical aptitude, order processing
Preferred skills
ERP (Microsoft D365), waterworks industry experience, AWWA valves knowledge, ductile iron pipe knowledge
Responsibilities
Respond to customer inquiries via phone/email/chat, resolve customer issues with urgency, process orders and credit requests, guide customers on product selection, handle complaints, identify upselling opportunities, maintain CRM records
Seniority
Entry to Mid-level
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