Technical Account Manager
Core
Technical advisor bridging engineering and customer success for industrial clients using Tulip's AI-native no-code platform to drive manufacturing digital transformation.
Role type
Senior Technical Account Manager (IC)
Builds
Customer adoption of composable, connected apps for frontline operations and traceability
Domain
Industrial IoT (IIoT), Manufacturing Execution Systems (MES), Industry 4.0
Deliverable
client delivery
Required skills
MES platform expertise, API and system integration knowledge, no-code/low-code platform familiarity, manufacturing operations understanding, technical workshop facilitation, complex concept translation
Preferred skills
L4 SOLV level experience, AI tool usage in workflows
Technologies
Tulip platform, modern SaaS tools, AI-assisted tools
Responsibilities
Develop and execute technical success plans for assigned accounts, lead technical discussions with customer stakeholders, conduct technical workshops and training sessions, collaborate with Product and Engineering to communicate technical requirements, represent Tulip at industry events and technical conferences
Seniority
Senior, hands-on IC