Technical Account Manager
Core
Bridge technical expertise and customer success to drive adoption of Tulip's AI-native, no-code platform for industrial operations and manufacturing.
Role type
Senior Technical Account Manager (IC)
Builds
Customer success plans, scalable no-code solutions, and technical integrations for manufacturing clients
Domain
Industrial software, Manufacturing Execution Systems (MES), Industry 4.0, SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
MES experience, API integrations, database concepts, no-code/low-code platforms, manufacturing operations knowledge, technical workshop facilitation, strategic advisory
Preferred skills
AI tool usage, industry event representation, technical content development
Technologies
Tulip platform, modern SaaS tools, AI-assisted tools
Responsibilities
Develop and execute technical success plans, lead technical discussions with customer stakeholders, conduct technical workshops and training, collaborate with Product and Engineering on requirements, support renewal processes with technical demonstrations
Seniority
Senior, hands-on IC