ServiceNow Developer Senior
Core
Designing, developing, and customizing ServiceNow platform solutions for mission-critical government environments, focusing on ITSM capabilities and system integrations.
Role type
Senior ServiceNow Developer (IC)
Builds
Custom ServiceNow applications, automated workflows, and system integrations for government ITSM processes.
Domain
Government / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow platform development, ITSM module customization, REST/SOAP integration, JavaScript scripting, ServiceNow administration, Agile development lifecycles
Preferred skills
Technical leadership, mentoring, process improvement, stakeholder collaboration
Technologies
ServiceNow, JavaScript, REST, SOAP, Web Services, Import Sets, Transform Maps, CMDB
Responsibilities
Develop and customize ServiceNow applications and modules within ITSM areas; Create custom scripts to automate processes; Design and maintain integrations between ServiceNow and external systems; Perform ServiceNow administration activities including user management and system maintenance; Customize user interfaces, forms, and workflows; Provide technical support and troubleshooting; Partner with stakeholders to define reports and dashboards; Lead Scrum demonstrations and mentor junior team members.
Seniority
Senior, hands-on IC with technical leadership
