Client Operations Support Analyst
Core
Provide live production support for financial institution clients by applying fund accounting expertise to resolve platform issues, validate NAVs, and perform reconciliations.
Role type
Senior IC client operations support analyst (fund accounting)
Builds
FundGuard SaaS platform for investment accounting
Domain
Financial services / Fund accounting / SaaS
Deliverable
client delivery
Required skills
Fund accounting, NAV calculation, cash and position reconciliations, income and expense accruals, security pricing, corporate actions, fund accounting systems (Advent Geneva, InvestOne, Simcorp, Moltifunds, Arcesium), Excel, technical troubleshooting, client communication
Preferred skills
Experience in asset management, fund administration, or financial services public accounting
Responsibilities
Calculate and validate NAVs, perform cash and position reconciliations, process income and expense accruals, review security pricing, account for corporate actions, investigate and resolve client support tickets, triage production issues, assist with client system upgrades, collaborate with Product and Engineering teams
Seniority
Mid-level, hands-on IC