Student Support Officer, VET
Core
Provide administrative support to the VET team, coordinating student processes and acting as a key contact for students and stakeholders.
Role type
Administrative support officer for Vocational Education and Training
Builds
Career preparation and formal qualifications in education and health industries
Domain
Vocational Education and Training (VET) / Education
Deliverable
Dashboards & analysis
Required skills
Student record management, Course enquiry handling, Compliance with ASQA and government-funded programs, Microsoft Office proficiency, LMS and CRM system skills
Preferred skills
Experience in Registered Training Organisation (RTO) environments, Process improvement initiatives
Responsibilities
Maintain accurate student files and registers, Respond to student and stakeholder enquiries, Keep program information current across systems
Seniority
Mid-level, hands-on IC
