Security IT Support Engineer
Core
First-line IT support and security operations engineer responsible for endpoint lifecycle, patching, vulnerability management, access control, and safe AI tool adoption.
Role type
Mid-level Security IT Support Engineer
Builds
Secure IT infrastructure, device fleets, and AI tool governance for a global crypto company
Domain
Cybersecurity / IT Operations / Cryptocurrency
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT support, endpoint management, patch management, vulnerability scanning, identity and access management, threat prevention, asset management, onboarding/offboarding, AI security risk assessment
Preferred skills
scripting (Python, Bash, PowerShell), physical office IT setup, IT/security certifications, LLM security concepts
Technologies
MDM, endpoint security tools, vulnerability scanners, AI tools
Responsibilities
Resolve first-line IT support issues and meet SLAs; manage full lifecycle of endpoints (laptops, desktops, mobiles, VDI); execute patch management across servers and workstations; run vulnerability scans and drive remediation; manage user accounts and enforce least privilege; monitor security controls (endpoint protection, DLP, email security); maintain accurate asset inventory; handle onboarding and offboarding; assist teams in safely adopting AI tools and identifying risks like prompt injection or data leakage
Seniority
Mid-level, hands-on IC